▮ Return Policy
According to the Consumer Protection Law, personal accessories and earrings (ear acupuncture) are personal personal products and are not subject to the seven-day hesitation period. And based on the principle of personal hygiene, non-defective will not accept returns.
Sorry for any defective/wrong product! Please use the official website customer service to provide photos and defect descriptions within three days, and we will exchange for you with free shipping.
If a request for return or exchange is made within seven days due to non-defective conditions, the return shipping fee must be absorbed by the consumer
And the returned item must be in new, unused condition/and in full packaging
The seven-day appreciation period is the next day after the package is signed/picked up as the first day
After confirming the purchase, if there is no reason or malicious violation of the relevant rules for ordering or return, the company has the right to blacklist you and refuse you to use the services of this official website.
▮ Return method
sᴛᴇᴘ ❶ Before confirming the return, please be sure to read the return instructions above
sᴛᴇᴘ ❷ Contact us and tell your Order name, contact notification Order name, return item and reason
sᴛᴇᴘ ❸ Wait for customer service instructions, use 7-11 store to send it back within three days
▮ Refund method and working time
✓ ATM payment, cash on delivery
Please provide your bank account number when contacting customer service, we will transfer the refund amount to your account.
✓ LINEPAY/credit card
We will directly handle the swipe and refund for you, and it takes about 7-14 days to process the operation between banks.
Due to the different checkout cycles of personal credit cards, the completion time of refunds may be affected.
It is recommended to inquire at the issuing bank for confirmation.